本当に自分たちが欲しいもの、所有したいものだけを作っていくという挑戦的創造開発をコンセプトとして、高品質なシューズ作りをメインとして始まった。 2012年、独自の開発により、SUICOKE ORIGINAL EVA Footbedを搭載したサンダルを発表。 人が歩くときの力、支点をうまく利用し、ズレが生じて歩きづらさを感じないように。そして踵、土踏まず部分を自然な設計で突起させることで、歩行時の足への負担を軽減させるフットベッドを開発。 世界的な一流ソールメーカーとして知られるVIBRAM社との取り組みも深く、2014年には他ブランドでは、成し得なかった業界初のVIBRAM Soleを搭載したオリジナルサンダルを開発することに成功。 当初は、釘が打てるほどソールが硬かったが、幾度のテストを繰り返して、最高の履き心地を追及したプロダクトを完成させた。
If you are not completely satisfied with your purchase(s) from FootJoy, you may return it to us for a refund. We will refund unworn, unaltered merchandise with all labels and garment tags attached within 30 days of original purchase date. Shipping & handling charges are not refundable. Final sale items are not eligible for returns.
Only items purchased on FootJoy.com (USA) with valid and accompanying order information will be accepted for returns.
Instructions
Complete the form included with your order, indicating the items being returned and the reason for each returned item.
If using your original shipping box for packaging your return, please remove any shipping labels. Securely attach the pre-paid free return label to the outside of your box. Please note the tracking number so you have it for reference to track your return. Please do not use your shoebox as the shipping box when returning footwear.
You may track your return at www.ups.com using the tracking number from the pre-paid label.
Please allow 14 business days for the receipt and processing of your return. A credit will be issued to the original form of payment. You will receive a confirmation email when your return has been completed.
Please note: Shipments must be shipped from inside the United States in order to be eligible for the free return shipping. If you do not use the UPS shipping label provided, then mail the package using the label provided on the pack slip document. The package must be returned using an insured method. We are unable to accept C.O.D deliveries. Please note that FootJoy is not responsible for returns lost in transit to us.
Should you misplace your pre-paid UPS return label, please contact customer service.
If you have already worn your product OR you have ordered custom MyJoys footwear and would like to talk to our FootJoy experts about fit, comfort, or defects, please call our Customer Service Team at (800) 224-8501.
Exchanges
We are sorry but we do not have an exchange policy at this time. We ask that you purchase the new item and return the unwanted item. You may return a product within 30 days of original purchase date. Please see our Return Policy above.
Customized Products
MyJoys are made just for you. All sales of custom products are final, customized products may not be returned. If you purchased a customized product online and you would like to talk to our FootJoy experts about fit, comfort, defects, or it was damaged during shipping, please contact our customer service team at (800) 224-8501.
